About the hotel - JANBLUE HOTEL, Almaty

About hotel image

The Janblue Hotel is a modern and stylish hotel in the heart of Almaty, created for those who appreciate comfort, quality and thoughtful service. We offer a unique living experience where every detail is thought out for your convenience — from the elegant interior design to the high level of service.

Our Standard, Comfort and Suite rooms are equipped with everything necessary for a relaxing stay and productive work: comfortable beds, modern appliances, work areas and impeccable cleanliness. Each room combines functionality, aesthetics and a cozy atmosphere.

The Janblue Hotel is an ideal choice for both business trips and travel. On-site facilities at your service:
— a cozy restaurant with a varied menu;
— a bar where you can relax after a busy day;
sauna for recovery and relaxation;
indoor swimming pool, available at any time of the year.

We create conditions where every guest feels special. Janblue is a place where you want to return.

Terms of stay

Welcome to the JANBLUE HOTEL!
We strive to provide maximum comfort to every guest and create conditions for a relaxing and pleasant stay.

Please read the basic rules of accommodation, which will help make your stay comfortable and safe.

Check-in 14:00
Check-out 12:00
Booking cancellation

You can cancel your reservation no later than 24 hours before the arrival date.
In case of late cancellation or no-show, a fine in the amount of the cost of the first night's stay may be charged.
If you plan to change or cancel your booking, please contact us in advance — we are always ready to help.

Сancellation policy

  • The booking is considered confirmed after receiving an email to the specified email address.
  • Dates can be changed upon request, subject to availability.
  • Pets are not allowed
  • The guests are responsible for the safety of the property of the hotel.
  • Smoking is prohibited in the rooms and premises of the hotel.
  • Children under the age of 18 can only stay with an adult.
  • Compensation may be charged for loss or damage to the property of the hotel.
  • Payment for accommodation is accepted depending on the terms of the tariff.
  • Personal data is used exclusively for booking purposes and is not shared with third parties.